Refund Policy
1. General Statement
At JOBDEKHOO.COM, we are committed to delivering quality services to every user. In cases where we’re unable to fulfill the promised services on our platform, we offer compensation in the form of credits, which can be applied toward future transactions with us.
2. Criteria for Credit Eligibility
You may qualify for a refund in the form of credits under the following conditions:
If we are unable to fulfill your job referral request within the stated time limit.
If our AI-powered resume builder fails to produce a resume that meets the required ATS (Applicant Tracking System) score.
If there is a service-related issue that can be directly attributed to a fault on JOBDEKHOO.COM’s part.
3. How to Claim a Refund
a. Submitting a Request
To initiate a refund, please email our support team at WORKDESK@JOBDEKHOO.COM within 7 days of the issue. Include the following details:
Your full name
Email linked to your JOBDEKHOO.COM account
Description of the issue
Any supporting transaction references
b. Evaluation and Confirmation
Once we receive your request, our team will review and verify the provided information to determine refund eligibility. Additional documents or clarification may be requested if needed.
c. Credit Issuance
Upon approval, we will credit your JOBDEKHOO.COM account with an amount equal to the failed service’s value. These credits can be used toward any future purchases on our website.
In some cases, refunds may be directly applied to your original payment method (e.g., credit/debit card) within 7 business days, depending on the payment channel used.
4. How to Use Issued Credits
Refund credits can be applied to the following services on JOBDEKHOO.COM:
Submitting new job referral requests
Utilizing our AI-based resume creation tool
Purchasing additional credits for other recruitment-related services
5. Situations Not Covered for Refunds
Refunds (in the form of credits) will not be granted in the following scenarios:
Mistakes made by the user during the process
Failure to use the service within 3 days from the time of purchase
General dissatisfaction with the outcome unless caused by a service failure from our end
6. Support Contact Information
For questions or assistance regarding this refund policy, you can reach out to us at:
JOBDEKHOO.COM Support Team
📧 Email: WORKDESK@JOBDEKHOO.COM
🌐 Website: www.jobdekhoo.com
7. Policy Updates
This Refund Policy may be revised over time. Any updates will be posted here, and we encourage you to check this page periodically to stay informed of any changes.